Patient information should be current and available to all subject to need
Patient interactions and outcomes should be tracked and recorded
Equipment should be 'plug and play' to support upgrades and developments
Service should be delivered over a secure network
Patient privacy and confidentiality must be assured
A video option is preferred by many health professionals
System should have a single point of admin, reporting and billing
SmartCare Home Help and SmartCare Home Health products are delivered over a secure platform - SmartCare ExChange
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